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Baby Product Recall: Dentinox Teething Gel

Dentinox teething gel recallDenti­nox are tak­ing the pre­cau­tion­ary mea­sure of ask­ing con­sumers to return their Denti­nox Teething Gel Packs with the fol­low­ing batch num­bers. To receive a full refund please return the prod­uct to the retailer from which the prod­uct was bought.

Fur­ther infor­ma­tion can be found in the  MHRA (Med­i­cines and Health­care prod­ucts Reg­u­la­tory Agency) Denti­nox Gly­oxal Recall.

If you are at all con­cerned you should call the Denti­nox con­sumer helpline on 020 8994 9874

Denti­nox Batch Num­bers Affected:

Batch Num­berExpiry DatePack SizeFirst Dis­trib­uted
BASEP09SEP 201215G28 OCTOBER 2009
BBSEP09SEP 201215G06 OCTOBER 2009
BGSEP09SEP 201215G26 OCTOBER 2009
BLSEP09 SEP 201215G16 NOVEMBER 2009
BFOCT09OCT 201215G13 NOVEMBER 2009
BFNOV09NOV 201215G24 NOVEMBER 2009
BINOV09NOV 201215G19 NOVEMBER 2009
BGNOV09NOV 201215G26 NOVEMBER 2009

This recall is a pre­cau­tion, and cus­tomers who would like fur­ther infor­ma­tion should call the Denti­nox Cus­tomer Care Line on 020 8994 9874. Denti­nox apol­o­gise for any inconvenience.

DDD Lim­ited is recall­ing the above batches of Denti­nox Teething Gel due to the pres­ence of very small amounts of a con­t­a­m­i­nant, Gly­oxal, in the product. Glyoxal occurs nat­u­rally and is found in the envi­ron­ment and some foods at very low lev­els. Affected batches are being recalled as a pre­cau­tion due to the pos­si­bil­ity of accu­mu­la­tion since the prod­uct is used in infants and young chil­dren with imma­ture meta­bolic sys­tems. The Com­pany has not received any reports of adverse reac­tions asso­ci­ated with these batches.

Fur­ther infor­ma­tion on the Denti­nox Teething Gel Packs Recall is avail­able at the fol­low­ing address:

DDD Limited, 94, Rick­mansworth Road, Watford, Herts, WD18 7JJ

See ‘How to Relieve Baby’s Teething Pain’ for alter­na­tive pain relief for your baby

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  • sarahdooley
    We have just found out about the Dentinox recall after a trip to Tesco - we have a recalled tube and have been using it regularly over recent days and now my son is covered in a nasty rash all over his body - we took him to the doctors who said it was probably an allergic reaction but couldn't suggest what he was allergic to - it all makes sense now!!!! If anybody else has the same problem please let me know as i've just been fobbed off by the Dentinox helpline!
  • denisekavanagh
    Hi, I have also just found out about the recall after hunting for days in many shops for more tubes! I have just checked and have found empty effected tubes! Is this just coincidence that my son has mouth ulcers, a swollen tongue and is now off his food! According to the helpline, this is not connected. I don't know what I should do!!
  • Stephen Short
    It was nice of the company to put out a press release, very well hidden indeed. We only knew about this as Tesco hadn't cleared their shelves of the stuff and it was only flagged up by the till. Prior to this we had been using Dentinox regularly and indeed we had the same batch numbers that are being recalled. My child at the time of the recall had an inflammation of the mouth and a very nasty rash on his lower lip. On calling Dentinox's helpline we were met by a disgusting foreign call centre worker whom basically called my wife a liar and promised to call me to discuss the matter, I await that phone call from about 4 - 6 weeks ago.
    The company are scum and their products are poor, we shall be ensuring a very nasty pree release shortly with photographic evidence.
  • Madge
    Thanks for Dentinox recall alert - just chucked out the two boxes I had and going pack to Ashton & Parson powders! They don't have anything nasty in them.
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