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Cybex US Stroller Recall to Repair: Cybex Onyx, Ruby and Topaz Buggies

Recall Cybex Onyx Recall Cybex Ruby and Cybex TopazThe US Con­sumer Prod­uct Safety Com­mis­sion (CPSC) have issued a recall to repair in coop­er­a­tion with Regal Lager Inc, dis­trib­u­tor of CYBEX Strollers due to risk of fin­ger­tip ampu­ta­tion and lac­er­a­tion haz­ards. The recall has been issued in North Amer­ica and the fol­low­ing infor­ma­tion has been pro­vided by the dis­trib­u­tors for US and Cana­dian citizens.

The recall includes the fol­low­ing strollers:

  • Cybex Ruby
  • Cybex Onyx
  • Cybex Topaz

The Cybex Ruby, Onyx and Topax bug­gies are avail­able in the UK from Mama and Papa’s depart­ment store and online depart­ment store Very.co.uk. Mamas & Papas signed an exclu­sive deal with Cybex in Jan­u­ary 2009, “as Mamas & Papas believed their Euro­pean coun­ter­parts offered an out­stand­ing range of prod­ucts which deserved to be intro­duced to their UK cus­tomers through Mamas & Papas brand so that par­ents were assured of the same qual­ity and value for money they have come to recog­nise from the UK Superbrand.”

Mind­ful Mum is con­tact­ing Cybex (based in Ger­many), Mama & Papas and the UK Trad­ing Insti­tute to find out if UK strollers are affected and if the recall will also be announced to cus­tomers in the UK / Europe as part of Mama & Papas ongo­ing com­mit­ment to assure UK cus­tomer of their “strict qual­ity and safety controls.”

Please con­tact Mind­ful Mum if you have a Cybex Stroller /  Buggy in the UK.

US & Canada Recall to Repair Details:

  • Name of Children’s Product: CYBEX Strollers
  • Haz­ard: The stroller’s hinge mech­a­nism poses a fin­ger­tip ampu­ta­tion and lac­er­a­tion haz­ard to the child when the con­sumer is unfolding/opening the stroller.
  • Incidents/Injuries: The firm has received one report of a child plac­ing his fin­ger in the stroller’s hinge mech­a­nism, result­ing in a fin­ger fracture.
  • Descrip­tion: This recall involves Ruby, Onyx and Topaz mod­els of CYBEX umbrella strollers. “CYBEX” is printed on the side of the strollers.
  • Sold at: Between August 2009 and Novem­ber 2009 for between £140 and £260
  • Man­u­fac­tured in: China
  • Rem­edy: Con­sumers should imme­di­ately stop using the recalled strollers and con­tact Regal Lager to receive a free hinge cover retro­fit kit.

Image of the Cybex Bug­gies Recalled:

Cybex Stroller Recall US

US Con­sumer Con­tact: For addi­tional infor­ma­tion, con­tact the Com­pany Ser­vice Cen­ter at (800) 593‑5522 between 8:30 a.m. and 5:30 p.m. ET Mon­day through Fri­day or visit the firm’s Web site at www.regallager.com/recalls — con­sumers can also email the firm at info@regallager.com

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RELATED ARTICLES

  • rachel
    i have a cybex onyx purple. i have had it a few months, im not haveing the problem listed above, however my child and anyone who pushes it gets static shocks every now and again from contact with metal frame or the metal pins in the white handles and its enough to make my daughter cry, is any one else have this problem?
  • Abi
    Hi, i have a Cybex Onyx bought in September 09 in the UK. Does anyone know if I should stop using it?
    Thanks
  • No response from Cybex in Germany which says very little for their customer service. Can you tell me who you bought your Onyx Cybex from and I will see if I can progress this for you.
  • Name
    I've got the cybex Callisto. Is it affected too?
  • Hi there, Cybex have now confirmed the Callisto is not affected. Thanks, Ali
  • Cybex have not returned my enquiry regards the Callisto. However, I have checked the recall alert and it appears to be only the Cybex Ruby, Onxy and Topaz that are affected. No other recalls on other strollers / buggies have been issued. Hope that helps. Mindful Mum
  • James
    Hi, its not just Mamas and Papas, I've seen these buggies in other smaller stores. So are the UK models affected by the recall too?
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