Maclaren Strollers Recall: Download Template Requesting Repair Kit for UK Customers

Mindful Mum — Tue, 10 Nov 2009 12:25:02 +0000

Update: After news coverage revealing fingertip amputation cases in the UK and over 200 emails to Maclaren, Maclaren announced on the 12th of November 09, that they will provide free of charge hinge covers that can be used to cover the folding mechanism available to parents who request them.

Download the template asking Maclaren UK to provide free hinge repair kits to customers who have purchased Maclaren buggies in the UK. The Maclaren Strollers (Buggies) affected by the recall include:

Volo, Triumph, Quest Sport, Quest Mod, Techno XT, TechnoXLR, Twin Triumph, Twin Techno and Easy Traveller.

You will need the product VIN code. To locate the VIN please turn your stroller upside down. VIN is the 21 digit number beside the bar code.

Download EMAIL Template — Maclaren Hinge Repair Kit for UK Customers (742)

Letter

Download LETTER Template — Maclaren Hinge Repair Kit for UK Customers (239)

Please let Mindful Mum know you have sent a letter requesting a repair kit for the hinges by submitting the following form.

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Maclaren Strollers Recall: Download Template Requesting Repair Kit for UK Customers